Returns & Exchanges
At WAVwatch, we want you to be completely satisfied with your fashion-forward timepieces; that is why we offer a 30-day window for returns and exchanges on all unworn items in their original packaging.
Return Process
- 1.Initiate Your Request
Log into your account or visit our online return portal with your order number and email address to select the items you wish to return.
- 2.Prepare the Package
Securely pack the items in their original WAVwatch box, ensuring all protective films and tags are intact to qualify for a full refund.
- 3.Print and Ship
Download your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.